Refund Policy

• Items are refundable within 2 days of delivery.

• Products must be returned in their original condition with all tags attached.

• Refund requests should be submitted via WhatsApp, including the issue details and purchase date.

• Pickup will be arranged within 2–4 days after the request is received.

• Refunds are processed after the returned item has been inspected.

• The refund will be issued via cash or bank transfer.

• Shipping fees are the customer's responsibility, except in cases of an incorrect order or a defective product.

Exchange Policy

• Items can be exchanged within 2 days of delivery.

• Products must be in their original condition with all original tags attached.

• Exchange requests should be submitted via WhatsApp, including the issue details and purchase date.

• Pickup will be arranged within 2–4 days after the exchange request is confirmed.

• The replacement item will be shipped within a few days after the pickup.

• Shipping fees are the customer's responsibility, except in cases of an incorrect order or a manufacturing defect.